Fbkk's Privacy Policy — Your Data, Our Responsibility

Fbkk.bet (hereinafter "fbkk", "we", "our platform") places the highest importance on user privacy. We believe every individual should have full control over their personal data. This Privacy Policy explains what information fbkk collects, why we collect it, and how it is used and kept secure.

By registering with fbkk, using our website or app, or accessing our services, you are considered to have accepted the terms of this privacy policy. Please read it carefully before signing up.

This policy governs fbkk's Terms & Conditions and Responsible Gaming Should be read alongside the guidelines. Together, all three documents form the complete legal framework for using fbkk.

Fbkk collects two types of information — what you provide directly, and what is gathered automatically.

We never store your full card number, CVV, or password. Payment information is processed directly through an encrypted payment gateway.

Fbkk collects your information through the following methods:

• Directly Provided: When completing the registration form, submitting KYC documents, contacting our support team, or providing payment details.
• Automatic Collection: When you use our website or app, certain information is collected automatically through cookies, log files, and tracking technologies.
• From Third Parties: Required verification data may be collected from identity verification agencies and payment providers.
• Payment Providers: When a bKash, Nagad, Rocket, or USDT transaction takes place, the payment provider shares transaction-related information with us.

Fbkk uses the information it collects solely for the following legitimate purposes:

• Account Management: For registration, login, identity verification, and keeping your account active.
• Payment Processing: To process deposits and withdrawals securely, and to conduct AML verification in order to prevent money laundering.
• Customer Support: To help resolve your issues and provide accurate responses to support tickets.
• Security Assurance: To detect and prevent fraud, multiple accounts, and suspicious activity.
• Legal Obligation: To comply with applicable laws, regulations, and directives from regulatory authorities.
• Service Improvement: To analyze user experience and improve the platform.
• Promotional Communications: To keep you informed about bonuses, offers, and updates, subject to your consent. You can opt out of these communications at any time.
• Responsible Gaming: To identify signs of problem gambling and provide timely support when needed.

Fbkk never sells your data to advertising agencies or shares it with third parties for commercial purposes.

Fbkk does not sell your data. However, limited information may be shared with trusted third parties in specific circumstances:

• Payment Providers: Only the payment information necessary to process bKash, Nagad, Rocket, or USDT transactions is shared with the respective providers.
• Identity Verification Agencies: Necessary information may be exchanged with a third-party verification service provider as part of the KYC process.
• Law Enforcement Agencies: Information may be disclosed to relevant authorities if legally required or upon receipt of a valid court order.
• Technology Service Provider: Cloud, server, and analytics providers that support our platform operate under strict confidentiality agreements.

If fbkk merges with or is acquired by another company in the future, your data may be transferred to that entity. You will be notified in advance if this occurs.

Fbkk uses cookies and similar tracking technologies on its website and app. Cookies are small text files stored in your browser that help improve your experience.

Types of cookies we use:

• Essential Cookies: Used to store login sessions, security tokens, and language preferences. The website cannot function properly without these.
• Functional Cookies: To remember your preferences and settings, such as your chosen theme or language.
• Analytics Cookies: To understand which pages are most visited and where issues occur. This does not identify you personally.
• Security Cookies: To prevent fraudulent login attempts and CSRF attacks.

You can disable cookies through your browser settings. Please note that disabling essential cookies may limit certain features of the website.

Fbkk uses industry-standard security practices to protect your data. The key components of our security framework are:

• SSL/TLS Encryption: All data transfers across our website and app are secured with 256-bit SSL encryption.
• Data Encryption: Sensitive data stored on our servers — including passwords and payment details — is kept in encrypted form at all times.
• Two-Factor Authentication (2FA): The optional 2FA feature adds an extra layer of security to your account.
• Regular Security Testing: Regular security audits are conducted by external specialists.
• Restricted Access: Only authorized personnel can access your data, and every access is logged.
• Firewall & Intrusion Detection Systems: Our servers are protected by robust firewalls and an IDS.

Fbkk does not retain any data longer than necessary. Retention periods depend on the type of information and applicable legal requirements:

• Account Information: Retained for up to 5 years — while your account is active and after closure — to meet legal obligations.
• Financial Transaction Records: Must be retained for a minimum of 5 years under Anti-Money Laundering (AML) regulations.
• KYC Documents: Retained for up to 5 years after account closure for legal compliance purposes.
• Log Files: Typically retained for 12 months for security analysis.
• Cookie Data: Stored until the end of your session or for a set period, depending on the cookie type.
• Marketing Consent: Deleted immediately upon withdrawal of your consent.

Once the designated retention period ends, data is securely deleted or anonymized so that no individual can be identified.

Fbkk believes every user should have full control over their own data. Your key rights are outlined below:

To exercise these rights, support@fbkk.bet-. We typically respond within 30 business days. In some cases, legal obligations may prevent us from fulfilling certain requests — if so, we will explain why.

Fbkk is intended for users aged 18 and above only. We do not knowingly collect data from minors.

Age is verified at registration and confirmed through identity documents during the KYC process. If we find that a minor has opened an account, that account will be closed immediately and all associated data will be deleted.

Fbkk may update this Privacy Policy from time to time. Changes may be driven by the launch of new services, updates to applicable laws, or security improvements.

Before any significant changes, we will notify you via your registered email and post a clear announcement on the website. For minor updates, the "Last Updated" date at the top of the page will be revised accordingly.

Continued use of fbkk after any changes constitutes acceptance of the updated policy. We recommend reviewing this page regularly.

If you have any questions, concerns, or requests regarding this privacy policy, please get in touch:

• Email: support@fbkk.bet
• Support Hours: 7 days a week, 24 hours a day
• Response Time: Typically within 24–48 hours

For more information, visit our FAQ Page View or About Us Go to page.